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Subscription Terms

Subscription Terms & Conditions

If you purchase a subscription at The Plant Laboratory, you will receive regular shipments of those products based on the frequency you choose; The Plant Laboratory offers 30-, 60-, or 90-day subscriptions. Your subscription will continue for each subscription period until you cancel. You will be charged each subscription period for the cost of the applicable products, plus shipping, handling, and sales tax. You may skip a subscription shipment, make changes to or cancel your subscription at any time, as set forth below. There is no additional fee associated with the subscription, and there is no minimum purchase obligation.

AUTORENEWAL AND RECURRING CHARGES APPLY. By purchasing a subscription, you agree that The Plant Laboratory (or its third-party payment processor) may charge you an initial and recurring subscription fee, without further authorization from you, at our then-current subscription rate. You accept responsibility for all recurring charges and your subscription will continue until you cancel your subscription. We will notify you before each recurring charge. There is no minimum purchase obligation.

CANCELLATION. You may cancel your subscription at any time. To cancel, log in to your The Plant Laboratory account, click the “subscriptions” tab, then click “cancel.” You may also cancel by contacting The Plant Laboratory customer service at hello@theplantlaboratory.com. If you cancel before the next recurring payment is charged, then your subscription will terminate automatically and The Plant Laboratory will not charge your payment provider for any subsequent subscription period. If you cancel while an order is in process (i.e., your payment has been charged but you have not yet received your shipment), The Plant Laboratory will continue to process your order; your subscription will terminate automatically after the last order is shipped.

SKIP A SHIPMENT. You may also skip a shipment at any time. To skip a shipment, log in to your The Plant Laboratory account, click “subscriptions,” then “skip a shipment.” If you skip a shipment before your next recurring payment is charged, The Plant Laboratory will cancel the next scheduled delivery for your subscription and your payment method will not be charged for the skipped shipment. If you skip a shipment while an order is in process (i.e., your payment has been charged but you have not yet received your shipment), The Plant Laboratory will continue to process your order for that period and skip the following subscription period. After your skipped shipment, The Plant Laboratory will automatically re-start your subscription deliveries unless you skip the next shipment or cancel your subscription. Skipping a shipment does not cancel your subscription.

MANAGE YOUR SUBSCRIPTIONS. You can manage or make changes to your subscriptions at any time, by logging into your The Plant Laboratory account, clicking “subscriptions” and following the prompts (e.g., view the status of your subscriptions, add or reactivate a subscription). Any changes you make will be reflected in your next shipment, except for changes initiated while an order is in process (i.e., your payment has been charged but you have not yet received your shipment), in which case they will be reflected after the current order has been completed.

You agree that we may terminate or suspend your subscription for any reason at any time in our sole discretion.



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